Table 3 Go-zone Results on two dimensions: Action/change and ‘Race’/ethnic based discrimination

Professional misconduct

when the health care provider does not complete a proper assessment [34].

Negligent communication

when the patient’s symptoms are ignored or not taken seriously [10].

when the health care provider lies to the patient [19].

Dehumanizing the patient

when the health care provider belittles or talks down to the patient [3].

when the health care provider is disrespectful [15]

Racial/ethnic and class discrimination

when the White male health care provider continuously picks on the non-White patient [22].

when the White health care provider talks to the patient as if they are uneducated [29].

when the patient feels disrespected and not listened to by health care providers because of language issues [31].

Unequal access to health and health care

when a patient cannot get access to government funded assist programs because of where the patient lives [2].

when there is little or no access to language interpreters [30].