Validation of the patient-reported experience measure for care in Chinese hospitals (PREM-CCH)

Table 4 Multivariate linear regression on general satisfaction with hospital care among outpatients, by five Factors (n=2293)

	*Standardized coefficients*	p values
Factor 1 Communication and information	0.2	< 0.001
Factor 2 Professional competence	0.3	< 0.001
Factor 3 Medical costs	0.2	< 0.001
Factor 4 Efficiency	0.1	< 0.001
Factor 5 Hospital recommendation	0.2	< 0.001
Adjusted R²	0.5

ISSN: 1475-9276